Terms of Service

Effective date: [DATE]

Thanks for choosing FoxRevive! These Terms of Service ("Terms") are the rules for using the FoxRevive app for Windows, the FoxRevive website, and FoxRevive subscriptions. We wrote them in plain English so they are easy to read. Please read them before you buy or use FoxRevive.

The short version

This summary is here to help you. The full Terms below are what actually apply.

1. Who we are and agreeing to these Terms

FoxRevive is made and sold by Jason Fox dba FoxZoneIT, a sole proprietor based in Texas, United States ("we," "us," or "our"). "You" means the person using FoxRevive.

By buying a subscription, entering a license key, or using the FoxRevive app or website, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use FoxRevive.

2. Who can use FoxRevive

To buy or use FoxRevive, you must:

FoxRevive is made for Windows 10 and Windows 11. It may not work on other systems.

3. What FoxRevive does

When you click "Start tune-up," FoxRevive runs these 10 steps, one after another. Most of them use tools that are built into Windows.

The "Cancel" button stops the current step and skips the rest. If you cancel during a repair or update step, please run FoxRevive again later so it can finish.

Running the full 10-step tune-up (Recommended) needs an active Swift or Apex plan. With Apex you can also choose which steps to run (Choose Your Steps), run a single step by clicking it (click-a-step), and schedule tune-ups (see Section 9). Swift runs the full tune-up only.

Preview scan: Without an active plan, the software offers only a read-only Preview scan. It measures and reports and does not delete, install, repair or change anything. Results are estimates at the time of the scan and are not a guarantee of what a tune-up will find, remove or improve.

The exact steps and wording may change a little as we improve FoxRevive (see Section 24).

4. What FoxRevive never touches

FoxRevive is built with a block list so that its cleanup steps do not delete or change:

The Recycle Bin is left alone unless you tick "Also empty the Recycle Bin." The app suggests emptying it after a cleanup, but it is always your choice. Emptying the Recycle Bin is permanent: files emptied from it can't be restored, so check it first.

Crash dumps: FoxRevive keeps memory and crash dumps that are newer than 14 days. Older ones may be deleted in Step 8. If you want to keep any crash dumps for troubleshooting, copy them to another folder before running FoxRevive.

We have built these protections carefully, but no software is perfect. That's one more reason to back up first (see Section 10).

5. Closing your web browsers

The main screen has one checkbox called "Close browsers and clean them." It comes with every plan. It is ticked by default, and you can untick it before you start a tune-up. Scheduled tune-ups never close your browsers, whatever this box is set to (see Section 9).

FoxRevive remembers your choice. Browsing history and tabs are only cleared if you answer yes to the deeper-clean question.

6. Restarts, Windows updates, and the disk check

FoxRevive never restarts your PC on its own.

Please don't interrupt Windows updates or the disk check, and don't turn off or unplug your PC while they run. Interrupting them can leave Windows or your drive in a bad state.

7. How long a tune-up takes

Times vary a lot from PC to PC. A full tune-up often takes 30 to 60 minutes or more, and Windows updates and the disk check can add a lot more. The time estimates in the app are only estimates. Any demo, video, or screenshot on our website is a preview of how FoxRevive looks and works, not a promise of how long it will take or what it will find on your PC.

Keep your PC plugged in, and don't shut it down while FoxRevive is working. If your PC is on battery, FoxRevive shows a warning and keeps going. Scheduled tune-ups are skipped on a laptop running on battery below 30% (see Section 9).

8. Administrator rights and changes to your PC

Please read this section carefully.

FoxRevive needs administrator permission because the Windows repair tools it uses only work that way. Windows will ask you to allow it when FoxRevive starts. When you allow it and start a tune-up, you are allowing FoxRevive to make system-level changes to your PC, including:

You are responsible for deciding whether to run FoxRevive on your PC, for backing up your important data first (see Section 10), for checking whether your drive is healthy enough (see Section 11), and for having permission to run it if the PC isn't yours.

9. Scheduled tune-ups (Apex)

With an Apex plan, you can schedule FoxRevive to run tune-ups automatically. FoxRevive sets this up using Windows Task Scheduler, which is built into Windows.

Scheduled runs never close your web browsers, never empty the Recycle Bin, never restart your PC on their own, and show no popups. They run unattended.

Everything in these Terms about backups, old or failing drives, and results applies to scheduled runs too (see Sections 10, 11, and 12). Because scheduled runs happen while you may not be watching, please keep your backups current.

10. Back up first

The tools FoxRevive uses are widely used and generally safe. But no software can rule out every problem. In rare cases, a Windows update or repair can cause problems, for example with a driver, a device, or another program. A power cut during a repair, a drive that is already failing (see Section 11), or an existing Windows problem could also cause trouble.

Before using FoxRevive, and especially before the disk check runs at your next restart, please back up anything you can't afford to lose, such as documents, photos, and other important files. You are responsible for your own backups.

We also strongly recommend keeping regular backups, keeping them current if you use scheduled tune-ups, and having a Windows restore point or recovery option available. FoxRevive does not back up your files for you.

11. Old, failing or damaged drives and storage

Please read this section carefully, especially if your PC or its drive is old, slow, noisy, or showing errors.

Several FoxRevive steps work across your whole drive or Windows system: the Windows repairs (DISM and SFC, Steps 1 to 4), Windows Updates (Step 5), the cleanup steps (Steps 6 to 8), Drive Optimization (defragmenting or TRIM, Step 9), and the Windows disk check (CHKDSK), which Step 10 books to run at your next restart. These tools read from and write to large parts of your drive. That is how they find and fix problems, but it also means they can bring existing, hidden problems to the surface.

If a hard drive, SSD, or other storage device, or your Windows system, is already old, worn, failing, damaged, corrupted, or otherwise compromised, it can crash, slow down, fail to start, show bad sectors or file errors, lose data or make it unreadable, or stop working completely during or after a scan, repair, update, cleanup, optimization, or disk check, even when FoxRevive and Windows' tools work exactly as they should.

These scans and repairs don't cause healthy hardware to wear out. But they can be the moment an existing fault shows itself.

Before you run FoxRevive on a PC like this:

FoxRevive is not a data recovery, backup, or hardware diagnostic tool. It can't tell you whether your drive is healthy, and we don't guarantee the health, life, or performance of any drive or other hardware.

By running the disk check, including by restarting your PC after FoxRevive or a scheduled tune-up has booked it, you confirm that you have backed up the important data on that PC.

FoxRevive is provided "as is" (see Section 27). To the fullest extent the law allows, you use FoxRevive on an old, worn, failing, damaged, corrupted, or otherwise compromised drive or system at your own risk, and we are not liable for problems caused by a hardware or system condition that already existed, or for lost, corrupted, or unreadable data, even if the problem first shows up during or after a FoxRevive step (see Section 28).

Nothing in this section takes away rights you have that can't legally be waived or limited, such as rights under the consumer laws where you live, and it doesn't limit our liability where the law doesn't allow that, for example for our gross negligence or for harm we cause on purpose. Our refund policy (Section 21) still applies.

12. No guaranteed results

Every PC is different. We can't promise that FoxRevive will:

13. Windows, Windows updates, and other software

FoxRevive runs tools and updates that come from Microsoft and are part of Windows. We don't make or control Windows, Windows updates, your web browsers, or other software on your PC. Windows updates are chosen and provided by Microsoft under Microsoft's terms, and Microsoft decides which updates are offered to your PC. Sometimes a Windows update or repair can cause a problem with a driver, a device, or another program. To the extent the law allows, we aren't responsible for how Microsoft's tools and updates behave.

14. FoxRevive is not security software

FoxRevive is not antivirus, anti-malware, or security software.

It does not scan for, remove, or protect you from viruses, malware, ransomware, hackers, or scams. The optional deeper browser clean is a housekeeping step, not a security check. Please keep using a real security product, like Microsoft Defender, which is built into Windows.

15. Your license to use FoxRevive

FoxRevive is licensed to you, not sold. While your subscription is active and you follow these Terms, we give you a personal, non-exclusive, non-transferable license to install and use FoxRevive on 1 Windows PC that you own or control. Both Swift and Apex are for 1 PC.

You can move your license to a different PC on the old PC: click MANAGE LICENSE at the bottom left of the FoxRevive window and choose "Deactivate this PC". If you can't do that (for example, the old PC died), contact us and we'll help.

Each license is for personal use. If you want to use FoxRevive as part of a paid repair or IT service for other people, please contact us first for written permission.

16. Things you agree not to do

To keep things fair for everyone, you agree not to:

17. License activation and using FoxRevive offline

To activate your plan, click ACTIVATE at the bottom left of the FoxRevive window. This opens a box where you enter the license key from your purchase email. Once active, the same button reads MANAGE LICENSE and shows your license status and lets you manage your subscription or deactivate this PC. Activation needs an internet connection, because FoxRevive checks your key online with Lemon Squeezy. After that, FoxRevive re-checks your license online each time it starts and before each scheduled tune-up (it does not check on a timer).

If you're offline, your Swift or Apex plan keeps working for up to 7 days after the last successful check. After that, just connect to the internet and FoxRevive will check again. Your subscription itself is not affected by being offline. If your PC's clock is set backwards, FoxRevive may ask you to connect and re-check.

See our Privacy Policy for exactly what is sent during a license check.

18. Payments through Lemon Squeezy

FoxRevive subscriptions are sold through Lemon Squeezy, which acts as our reseller and "merchant of record." This means:

We never see or store your full card number.

19. Subscriptions, automatic renewal, and no hidden fees

FoxRevive is offered as two paid plans. There is no free version (without an active plan, only the read-only Preview scan described in Section 3 is available).

Each plan covers 1 PC.

Prices are in US dollars. Taxes may be added depending on where you live. The price and any taxes are shown at checkout before you pay.

No hidden fees: there are no setup fees, cancellation fees, or other extra charges. You pay the subscription price shown at checkout, plus any tax shown there.

Your subscription renews automatically at the end of each monthly or yearly period, and your saved payment method is charged the then-current price, until you cancel.

Your renewal date is shown in your Lemon Squeezy receipt, in the customer portal, and in the app when you click MANAGE LICENSE at the bottom left of the FoxRevive window.

If a renewal payment fails, Lemon Squeezy may try again over the next few days. If the payment still doesn't go through, your subscription may end and FoxRevive will stop working, except for the read-only Preview scan.

20. Cancel any time, the easy way

We want cancelling to be as easy as signing up. There are no cancellation fees and no hoops to jump through.

After you cancel, you won't be charged again. You keep your plan until the end of the period you already paid for. After that, FoxRevive stops working, except for the read-only Preview scan.

The same customer portal also lets you update your card and download your invoices.

Cancelling stops future charges. It doesn't refund time you've already paid for, unless our refund policy below or the law says otherwise.

21. Refunds

Refunds are processed through Lemon Squeezy, our merchant of record, and go back to your original payment method. Your bank may take several days to show it. When a payment is refunded, the license key linked to it is turned off.

Nothing in these Terms takes away any refund or cancellation rights you have under the consumer laws where you live.

22. Price changes

We may change our prices from time to time. If we raise the price of your subscription, we will email you at least 30 days before the new price applies. The new price starts at your next renewal after that notice. It never changes a period you've already paid for. If you don't want to pay the new price, you can cancel before your renewal date.

23. Free trials

We don't offer a free trial right now. If we offer one in the future, we'll clearly explain how it works, including when and how much you'll be charged, before you sign up.

24. Updates to FoxRevive

We may release updates that fix bugs, add features, or change or remove features. Some updates may be needed to keep FoxRevive working, including for license checks. We'll try to keep FoxRevive working with supported versions of Windows 10 and 11, but we can't promise it will work with every future version of Windows.

25. Our rights in FoxRevive

FoxRevive, including its software, design, robot characters, name, and logo, belongs to Jason Fox dba FoxZoneIT and is protected by copyright, trademark, and other laws. These Terms don't give you any rights in FoxRevive except the license in Section 15. If you send us ideas or feedback, we can use them freely without owing you anything.

26. Copyright complaints (DMCA)

We respect other people's rights. If you believe something on our website or in FoxRevive uses your copyrighted work without permission, email foxzoneit@outlook.com with:

We will review it and remove material where appropriate.

27. Disclaimer of warranties

FoxRevive is provided "as is" and "as available." To the fullest extent the law allows, we make no warranties of any kind, whether express or implied. This includes any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We don't promise that FoxRevive will be error-free, will work without interruption, or will meet your needs, or that Windows updates or repairs run through FoxRevive will work without problems. We also don't promise that FoxRevive will detect, prevent, or fix hardware problems, or that any drive will keep working (see Section 11). Some places don't allow these kinds of limits, so some of this section may not apply to you.

28. Limitation of liability

To the fullest extent the law allows:

Some places don't allow these limits, so they may not fully apply to you. Nothing in these Terms limits liability that can't be limited by law, such as for fraud, gross negligence, or harm we cause on purpose. Our refund policy (Section 21) still applies.

29. Indemnity

If someone makes a legal claim against us because you broke these Terms, broke the law, or ran FoxRevive on a computer without permission, you agree to cover our reasonable costs from that claim, including reasonable legal fees. This doesn't apply to claims caused by our own fault.

30. Ending these Terms

You can stop using FoxRevive at any time. To stop being charged, cancel your subscription (see Section 20).

We may suspend or end your license if you seriously or repeatedly break these Terms, for example by sharing or reselling your key, getting around the license check, or using fraudulent payments. When it's reasonable, we'll tell you first and give you a chance to fix it.

If we stop offering FoxRevive, or end your license without a good reason, we'll refund the unused part of any period you've already paid for.

When these Terms end, your license ends and you must stop using FoxRevive, except for the read-only Preview scan. Sections that by their nature should continue (like Sections 10 through 14 and 25 through 34, including Section 11 on old, failing or damaged drives) will keep applying.

31. Governing law

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-law rules. If you live outside Texas, you still keep any protections that the consumer laws of your home state or country give you.

32. Resolving problems

Most problems can be fixed with a quick email. If you have a problem or complaint, please contact us first at foxzoneit@outlook.com. We'll try in good faith to sort it out within 30 days.

If we can't, either of us may bring a claim in small claims court where you live or in [COUNTY], Texas, if the claim qualifies. Otherwise, claims must be brought in the state or federal courts located in Texas, unless the law where you live gives you the right to bring the claim in your local courts.

33. Changes to these Terms

We may update these Terms from time to time. When we do, we'll post the new version on this page and change the effective date at the top. If a change is important, we'll also try to tell you by email or in the app at least 14 days before it takes effect. If you keep using FoxRevive after the change takes effect, you accept the new Terms. If you don't agree, you can cancel your subscription and stop using FoxRevive.

34. Other legal details

FoxRevive is not affiliated with or endorsed by Microsoft, Google, Mozilla, Brave, Valve, NVIDIA, AMD, Intel, Epic, or Lemon Squeezy; their names are used only to describe compatibility. Windows is a trademark of Microsoft.

35. Contact us

Questions about these Terms? We're happy to help.

FoxRevive is a product of Jason Fox dba FoxZoneIT, Texas.

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